Explore numerous entry-level job opportunities suitable for recent graduates and individuals starting their careers. These positions provide a gateway to various industries, offering hands-on experience and skill development. Entry-level roles are available in fields like administration, customer service, data entry, and 39 Entry Level jobs in Canada
Entry level - Customer Service Coordinator
Posted today
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Job Description
The Customer Service Coordinator acts as the central point of contact between customers and the company, ensuring that all inquiries, complaints, and service requests are handled promptly and efficiently. This role supports both customers and internal teams by coordinating communication, resolving issues, and maintaining customer satisfaction.
Key Responsibilities:
• Serve as the primary contact for customer inquiries via phone, email, or chat.
• Coordinate with internal departments (sales, logistics, technical support, etc.) to ensure timely resolution of customer issues.
• Track, manage, and update customer service requests in the system.
• Monitor customer accounts and ensure service levels are met.
• Handle escalated complaints with professionalism and efficiency.
• Provide product/service information to customers as needed.
• Assist in developing and implementing customer service policies and procedures.
• Generate reports on customer service performance, trends, and feedback.
• Support team training and provide guidance to junior staff when necessary.
• Maintain accurate customer records and documentation.
Qualifications & Skills:
• High school diploma required; Bachelor’s degree in Business, Communications, or related field preferred.
• Proven experience in customer service, coordination, or support role.
• Strong communication and interpersonal skills.
• Excellent problem-solving and conflict-resolution abilities.
• Proficiency in CRM systems and MS Office Suite.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong organizational skills with keen attention to detail.
Work Environment:
• Office-based or remote (depending on company policy).
• Regular interaction with customers, sales teams, and support staff.
• May involve working flexible hours, including evenings or weekends, based on business needs.
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Apprenticeships Trainee - Entry-Level -
Posted 20 days ago
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Job Description
An Apprentice/Trainee works under the guidance of experienced professionals to gain practical skills and knowledge in a specific trade or profession. This role combines hands-on training with theoretical learning to prepare the individual for a full-time position in the field. The apprentice will assist in day-to-day tasks, follow instructions from supervisors or mentors, and gradually take on more responsibilities as their competence grows.
Key Responsibilities:
• Assist senior staff with daily operations and assigned tasks.
• Learn and apply trade-specific techniques, tools, and procedures.
• Follow training schedules, workshops, or classroom sessions.
• Observe and adhere to workplace safety rules and regulations.
• Maintain tools, equipment, and work areas in good condition.
• Record and report training progress to supervisors.
• Support team members in completing projects or assignments on time.
• Demonstrate continuous improvement and skill development.
Purpose:
The apprentice/trainee role provides structured, on-the-job training to help individuals gain the necessary qualifications, work experience, and confidence to advance into a skilled role within the organization.
Company Details
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