473 Remote Customer Service jobs in Canada

we’re dedicated to building a unified workforce of the brightest and most collaborative minds in the industry. Join us to discover a future of opportunities.

About the Role:

We’re hiring an experienced HR Administrative Assistant to support core HR functions with precision, urgency, and professionalism. This role is ideal for someone who’s spent a few years in HR support and is ready to take ownership of on-boarding, payroll prep, and systems reporting. You’ll be a key player in keeping our people operations organized and efficient.

Key Responsibilities:

Manage end-to-end on-boarding logistics for new hires, including document collection, system setup, and orientation support

Prepare, review, and validate payroll data in coordination with HR and Finance

Maintain and update employee records across HR systems.

Generate recurring and ad hoc reports from HRIS and payroll systems

Track and follow up on compliance tasks, including training and documentation requirements

Serve as the first point of contact for employee inquiries regarding policies, benefits, and general HR processes

Support administrative tasks tied to performance reviews, off boarding, and internal HR initiatives

A Customer Service Representative is responsible for providing assistance, information, and support to customers regarding products or services. Their duties include answering inquiries, resolving issues, and ensuring customer satisfaction through effective communication and problem-solving. Customer Service Representatives often handle incoming calls, emails, or chat inquiries, maintain accurate records of customer interactions, and may also process orders or provide product recommendations. Strong communication skills, empathy, and the ability to navigate customer service platforms are essential for success in this role, as Customer Service Representatives serve as the frontline of support for the organization.

• Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
• Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
• Check to ensure that appropriate changes were made to resolve customers' problems.
• Determine charges for services requested, collect deposits or payments, or arrange for billing.
• Refer unresolved customer grievances to designated departments for further investigation.
• Review insurance policy terms to determine whether a particular loss is covered by insurance.
• Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
• Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
• Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
• Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.

• Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Speaking:  Talking to others to convey information effectively.
• Service Orientation:  Actively looking for ways to help people.
• Persuasion:  Persuading others to change their minds or behavior.
• Reading Comprehension:  Understanding written sentences and paragraphs in work related documents.
• Critical Thinking:  Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Writing: Communicating effectively in writing as appropriate for the needs of the audience.
• Coordination:  Adjusting actions in relation to others' actions.
• Social Perceptiveness:  Being aware of others' reactions and understanding why they react as they do.
• Negotiation:  Bringing others together and trying to reconcile differences.

We are seeking a highly motivated and detail-oriented Remote Customer Service Representative to join our team. The ideal candidate will be responsible for providing excellent customer service to our clients through various communication channels. This remote position offers the flexibility to work from home while still making a positive impact on our customers.

• Respond to customer inquiries and resolve issues in a timely manner
• Provide product information and assistance to customers
• Process orders, returns, and exchanges accurately
• Maintain customer records and update information as needed
• Collaborate with team members to improve customer service processes

• Excellent communication skills, both written and verbal
• Strong problem-solving abilities and attention to detail
• Previous customer service experience preferred
• Ability to work independently and manage time effectively
• Proficiency in Microsoft Office and CRM software

• High school diploma or equivalent
• 1-2 years of customer service experience
• Experience working remotely is a plus

If you are passionate about providing exceptional customer service and thrive in a remote work environment, we want to hear from you! Apply now to join our team as a Remote Customer Service Representative.

We are seeking a Remote Customer Service Representative to join our dynamic team in the Accounting industry. In this role, you will be responsible for providing exceptional customer service to our clients while working remotely. If you have excellent communication skills, a passion for helping others, and the ability to work independently, we want to hear from you!

• Respond to customer inquiries via phone, email, and chat
• Provide product information, pricing, and availability
• Resolve customer complaints and issues in a timely and professional manner
• Process orders, returns, and exchanges
• Update customer accounts and maintain accurate records

• Excellent communication skills, both written and verbal
• Ability to multitask and prioritize in a fast-paced environment
• High school diploma or equivalent
• 1+ years of customer service experience
• Excellent communication skills, both written and verbal
• Ability to multitask and prioritize in a fast-paced environment
• Strong problem-solving skills
• Proficiency in Microsoft Office and CRM software

We are seeking a Remote Customer Service Representative to join our dynamic team in the Accounting industry. In this role, you will be responsible for providing exceptional customer service to our clients while working remotely. If you have excellent communication skills, a passion for helping others, and the ability to work independently, we want to hear from you!

• Respond to customer inquiries via phone, email, and chat
• Provide product information, pricing, and availability
• Resolve customer complaints and issues in a timely and professional manner
• Process orders, returns, and exchanges
• Update customer accounts and maintain accurate recordsHigh school diploma or equivalent
• 1+ years of customer service experience
• Excellent communication skills, both written and verbal
• Ability to multitask and prioritize in a fast-paced environment
• Strong problem-solving skills

• High school diploma or equivalent
• 1+ years of customer service experience
• Excellent communication skills, both written and verbal
• Ability to multitask and prioritize in a fast-paced environment
• Strong problem-solving skills
• Proficiency in Microsoft Office and CRM software