1533 Sales jobs in Toronto

POSITION SUMMARY:   The Territory Sales Executive will deliver profitable, incremental revenue to their assigned geography, ensuring customer expectations are met or exceeded. The Territory Sales Executive will be assigned a specific geography and will develop and maintain relationships with a variety of clientele including manufacturers, site owners, third party management companies, engineering/ consulting firms, general contractors, and others to drive the success of the customer’s strategic plan.

The Territory Sales Executive will be responsible for both new sales as well as retention of existing accounts. They will regularly meet with new and existing clients, to introduce and facilitate the delivery of all service offerings, as well as discover and facilitate opportunities to expand service offerings with assigned and target accounts. Those service lines include but are not limited to Industrial Services, Field Services, Emergency Response, Site Remediation, Waste Transportation and Disposal plus other project related engagements.

PRINCIPAL RESPONSIBILITIES:  

• Build and maintain a successful sales funnel. Seek opportunities with prospect accounts related to our full suite of environmental solutions.

• Ensure revenue expansion with existing accounts. Seek opportunities with existing accounts to expand our current service offerings and achieve maximum account penetration. Create and communicate account plans for top accounts to include opportunities and growth plans.

• Maintain revenue relationships with existing accounts while seeking opportunities for price improvement and enhanced customer satisfaction. Create and communicate account plans for top accounts to include risk ratings and detailed retention plans.  

• Utilizes CRM daily, schedules and documents all activities, and develops robust information profiles on prospective customers to facilitate acquisition of new customers.

• Develops and maintains an awareness of market behavior and competitive trends in designated markets to anticipate changing customer needs.

• Maintains a thorough knowledge of the Company’s available services, lines of business and pricing structures; offers additional services to existing and potential commercial, industrial, and recycling clients, including total waste stream management solutions, as appropriate, to grow targeted profitable revenue and contribute to Company goals and objectives.

• Completes required Customer Service Agreements, reports, and other paperwork in a timely manner and in accordance with Company policy.

• Weekly travel is required, with overnight travel as required.

• Performs other job-related duties as assigned or apparent.

QUALIFICATIONS:  

• A proven track record of generating new business opportunities in the Environmental Field

• Strong technical expertise with an extensive understanding of environmental solutions, and regulatory compliance

• Excellent verbal and written communication skills, including strong presentation skills and the ability to produce high quality, error free work in a fast-paced work environment

• Strong proficiency in Microsoft Office Word, Excel, and Outlook

MINIMUM QUALIFICATIONS:

• An equivalent combination of education and 5 years relevant waste or industry experience.  

• Minimum of 2 years of direct selling experience in a customer-facing role that includes identifying and addressing customer needs.  

• Must have a valid Driver's License and possess both the desire and the ability to meet with clients and attend appropriate industry expos, conferences and networking events as needed 

Rewarding Compensation and Benefits

Eligible employees can elect to participate in:
• Comprehensive medical benefits coverage, dental plans and vision coverage.
• Health care and dependent care spending accounts. 
• Short- and long-term disability.
• Life insurance and accidental death & dismemberment insurance.
• Employee and Family Assistance Program (EAP).
• Employee discount programs.
• Retirement plan with a generous company match.
• Employee Stock Purchase Plan (ESPP).

The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified.  Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.

ABOUT THE COMPANY

Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world.

In 2023, Republic’s total company revenue was $14.9 billion, and adjusted EBITDA was $4.4 billion. We serve 13 million customers and operate more than 1,000 locations, including collection and transfer stations, recycling and polymer centers, treatment facilities, and landfills.

Although we operate across North America, the collection, recycling, treatment, or disposal of materials is a local business, and the dynamics and opportunities differ in each market we serve. By combining local operational management with standardized business practices, we drive greater operating efficiencies across the company while maintaining day-to-day operational decisions at the local level, closest to the customer.

Our customers, including small businesses, major corporations and municipalities, want a partner with the expertise and capabilities to effectively manage their multiple recycling and waste streams. They choose Republic Services because we are committed to exceeding their expectations and helping them achieve their sustainability goals. Our 41,000 team members understand that it's not just what we do that matters, but how we do it.

Our company values guide our daily actions:

• Safe : We protect the livelihoods of our colleagues and communities.
• Committed to Serve : We go above and beyond to exceed our customers’ expectations.
• Environmentally Responsible:  We take action to improve our environment.
• Driven : We deliver results in the right way.
• Human-Centered:  We respect the dignity and unique potential of every person.

We are proud of our high employee engagement score of 86. We have an inclusive and diverse culture where every voice counts. In addition, our team positively impacted 4.6 million people in 2023 through the Republic Services Charitable Foundation and local community grants. These projects are designed to meet the specific needs of the communities we serve, with a focus on building sustainable neighborhoods.   

STRATEGY

Republic Services’ strategy is designed to generate profitable growth. Through acquisitions and industry advancements, we safely and sustainably manage our customers’ multiple waste streams through a North American footprint of vertically integrated assets.  

We focus on three areas of growth to meet the increasing needs of our customers: recycling and waste, environmental solutions and sustainability innovation.

With our integrated approach, strengthening our position in one area advances other areas of our business. For example, as we grow volume in recycling and waste, we collect additional material to bolster our circularity capabilities. And as we expand environmental solutions, we drive additional opportunities to provide these services to our existing recycling and waste customers.

Recycling and Waste

We continue to expand our recycling and waste business footprint throughout North America through organic growth and targeted acquisitions. The 13 million customers we serve and our more than 5 million pick-ups per day provide us with a distinct advantage. We aggregate materials at scale, unlocking new opportunities for advanced recycling. In addition, we are cross-selling new products and services to better meet our customers’ specific needs.

Environmental Solutions

Our comprehensive environmental solutions capabilities help customers safely manage their most technical waste streams. We are expanding both our capabilities and our geographic footprint. We see strong growth opportunities for our offerings, including PFAS remediation, an increasing customer need. 

SUSTAINABILITY INNOVATION

Republic’s recent innovations to advance circularity and decarbonization demonstrate our unique ability to leverage sustainability as a platform for growth.

The Republic Services Polymer Center is the nation’s first integrated plastics recycling facility. This innovative site processes rigid plastics from our recycling centers, producing recycled materials that promote true bottle-to-bottle circularity. We also formed Blue Polymers, a joint venture with Ravago, to develop facilities that will further process plastic material from our Polymer Centers to help meet the growing demand for sustainable packaging. We are building a network of Polymer Centers and Blue Polymer facilities across North America.

We continue to advance decarbonization at our landfills. As demand for renewable energy continues to grow, we have 70 landfill gas-to-energy projects in operation and plan to expand our portfolio to 115 projects by 2028.

RECENT RECOGNITION

• Barron’s 100 Most Sustainable Companies
• CDP Discloser
• Dow Jones Sustainability Indices
• Ethisphere’s World’s Most Ethical Companies
• Fortune World’s Most Admired Companies
• Great Place to Work
• Sustainability Yearbook S&P Global

Who We Are:
At AFC (Automotive Finance Corporation) we fuel the entrepreneurial dream in our community. For more than 35 years, we’ve been committed to making dreams come true for independent car dealers. AFC’s finance solutions work with more than 12,000 independent dealerships across North America freeing up cash flow to give them more time to focus on building their business. Our solutions amplify purchasing power so dealers can stock their dealership lot with vehicles their customers seek. Learn more about AFC, here:

AFC is proud to be a subsidiary of OPENLANE. AFC's core business complements the other business units within the OPENLANE group of companies. For more information, visit

AFC’s Core Values:

Elevating Relationships. We connect deeply with our customers - celebrating their wins and supporting their struggles as if they were our own.
Powered by Passion. We believe that “passion is our superpower” and that every success is built upon the commitment and perseverance of our employees.
Vision-driven. We look ahead to the bigger picture so our customers can be prepared; after all, their success is our destination.
Dedicated to You. We demonstrate value and appreciation by recognizing and validating each other’s efforts. We stand committed to the success of our customers.
 

We're looking for:

A Relationship Manager with a strong background in building customer relationships, fostering a positive local culture focused on employee development, and driving business growth. You will be part of the AFC team responsible for portfolio management, risk mitigation, team member development, and ensuring operational efficiencies. In this role, you will have the opportunity to utilize your experience in sales, customer service, and leadership. The ideal candidate will have three (3) years of people leadership experience and a minimum of six (6) years of relevant experience in customer-facing, sales, or sales support roles.

You are:

• Focused on Elevating Relationships: you believe integrity and honesty build long-lasting relationships; connecting with your customers as well as your team, celebrating their wins, and supporting them through their struggles. 

• Powered by Passion. You are obsessed with customer service and driven to help our customers realize their unlimited potential. You understand that our dealers' success relies on your commitment and perseverance.

• Vision-Driven. You prioritize understanding your customers' future needs and are dedicated to continuous improvement. You make it easier for customers to do business while preparing for what's to come.

• Dedicated . You have an unwavering "people-first" commitment to ensure success and provide support to both your customers and team.

You will:

• Cultivate new business relationships and manage customer acquisition.

• Coach and develop your team in portfolio management, data analysis, and business development.

• Conduct regular meetings with your team to align on goals and strategy.

• Provide industry-leading knowledge to help customers manage and grow their businesses.

• Forecast opportunities and challenges based on understanding local area and customer operations.

• Lead prospecting, growth, and portfolio development efforts.

• Act as a trusted advisor through collaboration with internal stakeholders and external partners.

• Ensure compliance with applicable laws and codes for the assigned geographic area.

Who you will work with:

Reporting to the Sr. Relationship and Central Services Manager, this role will collaborate with various teams, including Credit, Contracting, Collections, Training, and Operations, on a regular basis. You will also interact with customers and external partners, building strong relationships and providing exceptional service.

Must Have's:

• 5+ years of experience in customer-facing, sales, sales support roles.

• 3+ years of people leadership experience

• Experience in team management and building strong sales relationships

• Passion for leading people, projects, and budgets

• Ability and desire to frequently travel within your market to support our current and prospective customer base.

• Familiarity with risk management principles and collections procedures

• High level of accountability towards local goals and business targets.

Nice to Have's:

• Experience in the automotive, financial services, or related industries. 

• Basic understanding of financial statements

• Proficiency in Google Workspace, Salesforce, Tableau

• Familiarity with customer relationship management (CRM) tools

What We Offer:

• Competitive pay

• Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)

• Immediately vested 401K (US) or RRSP (Canada) with company match

• Paid Vacation, Personal, and Sick Time

• Paid maternity and paternity leave (US)

• Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)

• Robust Employee Assistance Program

• Employer paid Leap into Service Day to volunteer

• Tuition Reimbursement for eligible programs

• Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization

• Company culture of internal promotions, diverse career paths, and meaningful advancement

Sound like a match? Apply Now - We can't wait to hear from you!
 

Who We Are:
At AFC (Automotive Finance Corporation) we fuel the entrepreneurial dream in our community. For more than 35 years, we’ve been committed to making dreams come true for independent car dealers. AFC’s finance solutions work with more than 12,000 independent dealerships across North America freeing up cash flow to give them more time to focus on building their business. Our solutions amplify purchasing power so dealers can stock their dealership lot with vehicles their customers seek. Learn more about AFC, here:

AFC is proud to be a subsidiary of OPENLANE. AFC's core business complements the other business units within the OPENLANE group of companies. For more information, visit

AFC’s Core Values:

Elevating Relationships. We connect deeply with our customers - celebrating their wins and supporting their struggles as if they were our own.
Powered by Passion. We believe that “passion is our superpower” and that every success is built upon the commitment and perseverance of our employees.
Vision-driven. We look ahead to the bigger picture so our customers can be prepared; after all, their success is our destination.
Dedicated to You. We demonstrate value and appreciation by recognizing and validating each other’s efforts. We stand committed to the success of our customers.
 

We're looking for:

A Relationship Manager with a strong background in building customer relationships, fostering a positive local culture focused on employee development, and driving business growth. You will be part of the AFC team responsible for portfolio management, risk mitigation, team member development, and ensuring operational efficiencies. In this role, you will have the opportunity to utilize your experience in sales, customer service, and leadership. The ideal candidate will have three (3) years of people leadership experience and a minimum of six (6) years of relevant experience in customer-facing, sales, or sales support roles.

You are:

• Focused on Elevating Relationships: you believe integrity and honesty build long-lasting relationships; connecting with your customers as well as your team, celebrating their wins, and supporting them through their struggles. 

• Powered by Passion. You are obsessed with customer service and driven to help our customers realize their unlimited potential. You understand that our dealers' success relies on your commitment and perseverance.

• Vision-Driven. You prioritize understanding your customers' future needs and are dedicated to continuous improvement. You make it easier for customers to do business while preparing for what's to come.

• Dedicated . You have an unwavering "people-first" commitment to ensure success and provide support to both your customers and team.

You will:

• Cultivate new business relationships and manage customer acquisition.

• Coach and develop your team in portfolio management, data analysis, and business development.

• Conduct regular meetings with your team to align on goals and strategy.

• Provide industry-leading knowledge to help customers manage and grow their businesses.

• Forecast opportunities and challenges based on understanding local area and customer operations.

• Lead prospecting, growth, and portfolio development efforts.

• Act as a trusted advisor through collaboration with internal stakeholders and external partners.

• Ensure compliance with applicable laws and codes for the assigned geographic area.

Who you will work with:

Reporting to the Sr. Relationship and Central Services Manager, this role will collaborate with various teams, including Credit, Contracting, Collections, Training, and Operations, on a regular basis. You will also interact with customers and external partners, building strong relationships and providing exceptional service.

Must Have's:

• 5+ years of experience in customer-facing, sales, sales support roles.

• 3+ years of people leadership experience

• Experience in team management and building strong sales relationships

• Passion for leading people, projects, and budgets

• Ability and desire to frequently travel within your market to support our current and prospective customer base.

• Familiarity with risk management principles and collections procedures

• High level of accountability towards local goals and business targets.

Nice to Have's:

• Experience in the automotive, financial services, or related industries. 

• Basic understanding of financial statements

• Proficiency in Google Workspace, Salesforce, Tableau

• Familiarity with customer relationship management (CRM) tools

What We Offer:

• Competitive pay

• Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)

• Immediately vested 401K (US) or RRSP (Canada) with company match

• Paid Vacation, Personal, and Sick Time

• Paid maternity and paternity leave (US)

• Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)

• Robust Employee Assistance Program

• Employer paid Leap into Service Day to volunteer

• Tuition Reimbursement for eligible programs

• Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization

• Company culture of internal promotions, diverse career paths, and meaningful advancement

Sound like a match? Apply Now - We can't wait to hear from you!
 

Who We Are:
At AFC (Automotive Finance Corporation) we fuel the entrepreneurial dream in our community. For more than 35 years, we’ve been committed to making dreams come true for independent car dealers. AFC’s finance solutions work with more than 12,000 independent dealerships across North America freeing up cash flow to give them more time to focus on building their business. Our solutions amplify purchasing power so dealers can stock their dealership lot with vehicles their customers seek. Learn more about AFC, here:

AFC is proud to be a subsidiary of OPENLANE. AFC's core business complements the other business units within the OPENLANE group of companies. For more information, visit

AFC’s Core Values:

Elevating Relationships. We connect deeply with our customers - celebrating their wins and supporting their struggles as if they were our own.
Powered by Passion. We believe that “passion is our superpower” and that every success is built upon the commitment and perseverance of our employees.
Vision-driven. We look ahead to the bigger picture so our customers can be prepared; after all, their success is our destination.
Dedicated to You. We demonstrate value and appreciation by recognizing and validating each other’s efforts. We stand committed to the success of our customers.
 

We're looking for:

A Relationship Manager with a strong background in building customer relationships, fostering a positive local culture focused on employee development, and driving business growth. You will be part of the AFC team responsible for portfolio management, risk mitigation, team member development, and ensuring operational efficiencies. In this role, you will have the opportunity to utilize your experience in sales, customer service, and leadership. The ideal candidate will have three (3) years of people leadership experience and a minimum of six (6) years of relevant experience in customer-facing, sales, or sales support roles.

You are:

• Focused on Elevating Relationships: you believe integrity and honesty build long-lasting relationships; connecting with your customers as well as your team, celebrating their wins, and supporting them through their struggles. 

• Powered by Passion. You are obsessed with customer service and driven to help our customers realize their unlimited potential. You understand that our dealers' success relies on your commitment and perseverance.

• Vision-Driven. You prioritize understanding your customers' future needs and are dedicated to continuous improvement. You make it easier for customers to do business while preparing for what's to come.

• Dedicated . You have an unwavering "people-first" commitment to ensure success and provide support to both your customers and team.

You will:

• Cultivate new business relationships and manage customer acquisition.

• Coach and develop your team in portfolio management, data analysis, and business development.

• Conduct regular meetings with your team to align on goals and strategy.

• Provide industry-leading knowledge to help customers manage and grow their businesses.

• Forecast opportunities and challenges based on understanding local area and customer operations.

• Lead prospecting, growth, and portfolio development efforts.

• Act as a trusted advisor through collaboration with internal stakeholders and external partners.

• Ensure compliance with applicable laws and codes for the assigned geographic area.

Who you will work with:

Reporting to the Sr. Relationship and Central Services Manager, this role will collaborate with various teams, including Credit, Contracting, Collections, Training, and Operations, on a regular basis. You will also interact with customers and external partners, building strong relationships and providing exceptional service.

Must Have's:

• 5+ years of experience in customer-facing, sales, sales support roles.

• 3+ years of people leadership experience

• Experience in team management and building strong sales relationships

• Passion for leading people, projects, and budgets

• Ability and desire to frequently travel within your market to support our current and prospective customer base.

• Familiarity with risk management principles and collections procedures

• High level of accountability towards local goals and business targets.

Nice to Have's:

• Experience in the automotive, financial services, or related industries. 

• Basic understanding of financial statements

• Proficiency in Google Workspace, Salesforce, Tableau

• Familiarity with customer relationship management (CRM) tools

What We Offer:

• Competitive pay

• Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)

• Immediately vested 401K (US) or RRSP (Canada) with company match

• Paid Vacation, Personal, and Sick Time

• Paid maternity and paternity leave (US)

• Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)

• Robust Employee Assistance Program

• Employer paid Leap into Service Day to volunteer

• Tuition Reimbursement for eligible programs

• Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization

• Company culture of internal promotions, diverse career paths, and meaningful advancement

Sound like a match? Apply Now - We can't wait to hear from you!
 

Who We Are:
At AFC (Automotive Finance Corporation) we fuel the entrepreneurial dream in our community. For more than 35 years, we’ve been committed to making dreams come true for independent car dealers. AFC’s finance solutions work with more than 12,000 independent dealerships across North America freeing up cash flow to give them more time to focus on building their business. Our solutions amplify purchasing power so dealers can stock their dealership lot with vehicles their customers seek. Learn more about AFC, here:

AFC is proud to be a subsidiary of OPENLANE. AFC's core business complements the other business units within the OPENLANE group of companies. For more information, visit

AFC’s Core Values:

Elevating Relationships. We connect deeply with our customers - celebrating their wins and supporting their struggles as if they were our own.
Powered by Passion. We believe that “passion is our superpower” and that every success is built upon the commitment and perseverance of our employees.
Vision-driven. We look ahead to the bigger picture so our customers can be prepared; after all, their success is our destination.
Dedicated to You. We demonstrate value and appreciation by recognizing and validating each other’s efforts. We stand committed to the success of our customers.
 

We're looking for:

A Relationship Manager with a strong background in building customer relationships, fostering a positive local culture focused on employee development, and driving business growth. You will be part of the AFC team responsible for portfolio management, risk mitigation, team member development, and ensuring operational efficiencies. In this role, you will have the opportunity to utilize your experience in sales, customer service, and leadership. The ideal candidate will have three (3) years of people leadership experience and a minimum of six (6) years of relevant experience in customer-facing, sales, or sales support roles.

You are:

• Focused on Elevating Relationships: you believe integrity and honesty build long-lasting relationships; connecting with your customers as well as your team, celebrating their wins, and supporting them through their struggles. 

• Powered by Passion. You are obsessed with customer service and driven to help our customers realize their unlimited potential. You understand that our dealers' success relies on your commitment and perseverance.

• Vision-Driven. You prioritize understanding your customers' future needs and are dedicated to continuous improvement. You make it easier for customers to do business while preparing for what's to come.

• Dedicated . You have an unwavering "people-first" commitment to ensure success and provide support to both your customers and team.

You will:

• Cultivate new business relationships and manage customer acquisition.

• Coach and develop your team in portfolio management, data analysis, and business development.

• Conduct regular meetings with your team to align on goals and strategy.

• Provide industry-leading knowledge to help customers manage and grow their businesses.

• Forecast opportunities and challenges based on understanding local area and customer operations.

• Lead prospecting, growth, and portfolio development efforts.

• Act as a trusted advisor through collaboration with internal stakeholders and external partners.

• Ensure compliance with applicable laws and codes for the assigned geographic area.

Who you will work with:

Reporting to the Sr. Relationship and Central Services Manager, this role will collaborate with various teams, including Credit, Contracting, Collections, Training, and Operations, on a regular basis. You will also interact with customers and external partners, building strong relationships and providing exceptional service.

Must Have's:

• 5+ years of experience in customer-facing, sales, sales support roles.

• 3+ years of people leadership experience

• Experience in team management and building strong sales relationships

• Passion for leading people, projects, and budgets

• Ability and desire to frequently travel within your market to support our current and prospective customer base.

• Familiarity with risk management principles and collections procedures

• High level of accountability towards local goals and business targets.

Nice to Have's:

• Experience in the automotive, financial services, or related industries. 

• Basic understanding of financial statements

• Proficiency in Google Workspace, Salesforce, Tableau

• Familiarity with customer relationship management (CRM) tools

What We Offer:

• Competitive pay

• Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)

• Immediately vested 401K (US) or RRSP (Canada) with company match

• Paid Vacation, Personal, and Sick Time

• Paid maternity and paternity leave (US)

• Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)

• Robust Employee Assistance Program

• Employer paid Leap into Service Day to volunteer

• Tuition Reimbursement for eligible programs

• Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization

• Company culture of internal promotions, diverse career paths, and meaningful advancement

Sound like a match? Apply Now - We can't wait to hear from you!
 

Work Location Type: Onsite  

As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. We’re dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.

Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a Great Place to Work-Certified™ company, we’re looking for passionate people to join our team as we continue leading the industry over our next 100 years.

Position Summary: 

Under the general direction of the Onsite Leadership team, this position supports the growth of the onsite business by driving profitable sales growth and customer service through understanding. 

Job Responsibilities (You Will): 

• Interact, respond and follow up with customers on a daily basis, promptly responding to all inquiries in a courteous and efficient manner 

• Sell a diversified line of products over-the-counter promoting Private Brands, Technical Services and ecommerce channels whenever possible and be able to provide an understanding of the Grainger Value Proposition to customers. 

• Processing customer orders through the computer system, ensuring accuracy and prompt delivery 

• Maintain a well-rounded knowledge of products sold including the completion of the required training programs. 

• Other branch support related duties including but not limited to supporting the warehouse functions as required  

• Assists in driving the achievement of key operational metrics in customer satisfaction, sales, safety, and operational improvements by utilizing available tools and reporting. 

• Utilizes sound judgment and best practices to resolve complex customer concerns. 

• May Participate in Continuous Improvement (CI) Team meetings and CI on-site initiatives as required. 

• Have a strong commitment to personal safety and safety in the workplace 

• Other duties and responsibilities as required for the position 

Education/Experience (You Have): 

• 1 to 2 years previous customer service experience 

• Demonstrates a strong work ethic and personal commitment to get the job done 

• Demonstrated focus on “wowing” the customer with exceptional service 

• Knowledge of industrial and/or safety products considered an asset 

• Superior interpersonal, problem solving and customer service skills to effectively build relationships 

• Proficient computer skills and aptitude 

• Possession of a valid driver’s license is an asset  

• Completion of High School Diploma  

Rewards and Benefits:
Our programs provide choice and flexibility to meet your individual needs. Check out some of the benefits available to you with Grainger (may vary based on hours worked):

• Medical, dental, vision and prescription drug coverage
• Paid time off (PTO) and up to 12 company holidays per year (dependent on home province)
• Life insurance coverage, including spousal and dependent life insurance.
• Employee Family Assistance Program to help team members with physical, emotional, mental, financial and other concerns
• Registered Retirement Savings Plan & Defined Contribution Pension Plan to help you save for your financial future
• Educational & Professional Membership Fee Assistance program
• Employee discounts, team member perks and more!

DEI Statement

We encourage you to apply even if your experience doesn't perfectly match this job post as you may still be the right candidate for this role or others. We aspire to create a culture where everyone is comfortable being who they are, can learn and grow to realize their full potential, and is recognized and rewarded for their impact.

We are proud to be an equal opportunity workplace. All qualified applicants are considered for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, or disability. Should you need a reasonable accommodation during the application and selection process, please advise us so we can provide appropriate assistance.

Pre-employment background checks are required for all external candidates. Internal candidates undergo a background check when they move from a non-driving role to a driving role.

Who We Are:
At AFC (Automotive Finance Corporation) we fuel the entrepreneurial dream in our community. For more than 35 years, we’ve been committed to making dreams come true for independent car dealers. AFC’s finance solutions work with more than 12,000 independent dealerships across North America freeing up cash flow to give them more time to focus on building their business. Our solutions amplify purchasing power so dealers can stock their dealership lot with vehicles their customers seek. Learn more about AFC, here:

AFC is proud to be a subsidiary of OPENLANE. AFC's core business complements the other business units within the OPENLANE group of companies. For more information, visit

AFC’s Core Values:

Elevating Relationships. We connect deeply with our customers - celebrating their wins and supporting their struggles as if they were our own.
Powered by Passion. We believe that “passion is our superpower” and that every success is built upon the commitment and perseverance of our employees.
Vision-driven. We look ahead to the bigger picture so our customers can be prepared; after all, their success is our destination.
Dedicated to You. We demonstrate value and appreciation by recognizing and validating each other’s efforts. We stand committed to the success of our customers.

What We Offer:

• Competitive pay

• Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)

• Immediately vested 401K (US) or RRSP (Canada) with company match

• Paid Vacation, Personal, and Sick Time

• Paid maternity and paternity leave (US)

• Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)

• Robust Employee Assistance Program

• Employer paid Leap into Service Day to volunteer

• Tuition Reimbursement for eligible programs

• Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization

• Company culture of internal promotions, diverse career paths, and meaningful advancement
   

We’re Looking For:

We are seeking a Relationship Associate with experience in managing accounts, analyzing data, building relationships, and working as part of a team to meet branch goals. You will be part of a small, local team responsible for providing financing (floorplanning) for independent auto dealers. You will be involved in driving a positive customer experience and identifying organic growth opportunities. The ideal candidate will have two years in customer-facing roles, one year in sales or sales support, and a keen eye for attention to detail. 

You Are: 

• Focused on Elevating Relationships: you believe integrity and honesty build long-lasting relationships; connecting with your customers as well as your peers, celebrating their wins, and supporting them through their struggles. 

• Powered by Passion: you are obsessed with customer service and helping our customers realize their unlimited potential. You understand our dealer’s success is built upon the commitment and perseverance of your efforts. 

• Vision-Driven: you focus on understanding your customers’ future needs and are dedicated to continuous improvement; making it easier for customers to do business while preparing for what’s to come. 

• Dedicated: you have an unwavering “people-first” commitment to ensure success and provide support to your customers and team. 

You Will:

• Develop an understanding of customer needs by using customer relationship management (CRM) tools and work queues. 

• Identify dealer needs to promote product solutions and campaigns.

• Manage accounts and enhance dealer growth by engaging in focused performance-related discussions. 

• Manage, service, and mitigate risk on customer accounts.

• Manage existing accounts and drive new growth opportunities. 

Must Have’s:

• Two years of experience in customer-facing, sales, or sales support roles.

• A valid driver's license with reliable and dedicated transportation.

• Ability and desire to frequently travel within your market to support our current and prospective customer base.

• Desire and experience working in a multi-faceted environment, effectively managing multiple tasks with a strong focus on productivity and the ability to adapt. 

• Ability to use and understand technology required for your position such as mobile applications and software. 

• Ability to work independently and autonomously when needed as well as part of a team. 

• High level of accountability towards local goals and business targets.

Nice to Have’s:

• Previous auto industry experience

• Experience with Google Workspace, Salesforce, and Tableau

Sound like a match? Apply Now - We can't wait to hear from you!

Who We Are:
At AFC (Automotive Finance Corporation) we fuel the entrepreneurial dream in our community. For more than 35 years, we’ve been committed to making dreams come true for independent car dealers. AFC’s finance solutions work with more than 12,000 independent dealerships across North America freeing up cash flow to give them more time to focus on building their business. Our solutions amplify purchasing power so dealers can stock their dealership lot with vehicles their customers seek. Learn more about AFC, here:

AFC is proud to be a subsidiary of OPENLANE. AFC's core business complements the other business units within the OPENLANE group of companies. For more information, visit

AFC’s Core Values:

Elevating Relationships. We connect deeply with our customers - celebrating their wins and supporting their struggles as if they were our own.
Powered by Passion. We believe that “passion is our superpower” and that every success is built upon the commitment and perseverance of our employees.
Vision-driven. We look ahead to the bigger picture so our customers can be prepared; after all, their success is our destination.
Dedicated to You. We demonstrate value and appreciation by recognizing and validating each other’s efforts. We stand committed to the success of our customers.

What We Offer:

• Competitive pay

• Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)

• Immediately vested 401K (US) or RRSP (Canada) with company match

• Paid Vacation, Personal, and Sick Time

• Paid maternity and paternity leave (US)

• Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)

• Robust Employee Assistance Program

• Employer paid Leap into Service Day to volunteer

• Tuition Reimbursement for eligible programs

• Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization

• Company culture of internal promotions, diverse career paths, and meaningful advancement
   

We’re Looking For:

We are seeking a Relationship Associate with experience in managing accounts, analyzing data, building relationships, and working as part of a team to meet branch goals. You will be part of a small, local team responsible for providing financing (floorplanning) for independent auto dealers. You will be involved in driving a positive customer experience and identifying organic growth opportunities. The ideal candidate will have two years in customer-facing roles, one year in sales or sales support, and a keen eye for attention to detail. 

You Are: 

• Focused on Elevating Relationships: you believe integrity and honesty build long-lasting relationships; connecting with your customers as well as your peers, celebrating their wins, and supporting them through their struggles. 

• Powered by Passion: you are obsessed with customer service and helping our customers realize their unlimited potential. You understand our dealer’s success is built upon the commitment and perseverance of your efforts. 

• Vision-Driven: you focus on understanding your customers’ future needs and are dedicated to continuous improvement; making it easier for customers to do business while preparing for what’s to come. 

• Dedicated: you have an unwavering “people-first” commitment to ensure success and provide support to your customers and team. 

You Will:

• Develop an understanding of customer needs by using customer relationship management (CRM) tools and work queues. 

• Identify dealer needs to promote product solutions and campaigns.

• Manage accounts and enhance dealer growth by engaging in focused performance-related discussions. 

• Manage, service, and mitigate risk on customer accounts.

• Manage existing accounts and drive new growth opportunities. 

Must Have’s:

• Two years of experience in customer-facing, sales, or sales support roles.

• A valid driver's license with reliable and dedicated transportation.

• Ability and desire to frequently travel within your market to support our current and prospective customer base.

• Desire and experience working in a multi-faceted environment, effectively managing multiple tasks with a strong focus on productivity and the ability to adapt. 

• Ability to use and understand technology required for your position such as mobile applications and software. 

• Ability to work independently and autonomously when needed as well as part of a team. 

• High level of accountability towards local goals and business targets.

Nice to Have’s:

• Previous auto industry experience

• Experience with Google Workspace, Salesforce, and Tableau

Sound like a match? Apply Now - We can't wait to hear from you!

Who We Are:
At AFC (Automotive Finance Corporation) we fuel the entrepreneurial dream in our community. For more than 35 years, we’ve been committed to making dreams come true for independent car dealers. AFC’s finance solutions work with more than 12,000 independent dealerships across North America freeing up cash flow to give them more time to focus on building their business. Our solutions amplify purchasing power so dealers can stock their dealership lot with vehicles their customers seek. Learn more about AFC, here:

AFC is proud to be a subsidiary of OPENLANE. AFC's core business complements the other business units within the OPENLANE group of companies. For more information, visit

AFC’s Core Values:

Elevating Relationships. We connect deeply with our customers - celebrating their wins and supporting their struggles as if they were our own.
Powered by Passion. We believe that “passion is our superpower” and that every success is built upon the commitment and perseverance of our employees.
Vision-driven. We look ahead to the bigger picture so our customers can be prepared; after all, their success is our destination.
Dedicated to You. We demonstrate value and appreciation by recognizing and validating each other’s efforts. We stand committed to the success of our customers.

What We Offer:

• Competitive pay

• Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)

• Immediately vested 401K (US) or RRSP (Canada) with company match

• Paid Vacation, Personal, and Sick Time

• Paid maternity and paternity leave (US)

• Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)

• Robust Employee Assistance Program

• Employer paid Leap into Service Day to volunteer

• Tuition Reimbursement for eligible programs

• Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization

• Company culture of internal promotions, diverse career paths, and meaningful advancement
   

We’re Looking For:

We are seeking a Relationship Associate with experience in managing accounts, analyzing data, building relationships, and working as part of a team to meet branch goals. You will be part of a small, local team responsible for providing financing (floorplanning) for independent auto dealers. You will be involved in driving a positive customer experience and identifying organic growth opportunities. The ideal candidate will have two years in customer-facing roles, one year in sales or sales support, and a keen eye for attention to detail. 

You Are: 

• Focused on Elevating Relationships: you believe integrity and honesty build long-lasting relationships; connecting with your customers as well as your peers, celebrating their wins, and supporting them through their struggles. 

• Powered by Passion: you are obsessed with customer service and helping our customers realize their unlimited potential. You understand our dealer’s success is built upon the commitment and perseverance of your efforts. 

• Vision-Driven: you focus on understanding your customers’ future needs and are dedicated to continuous improvement; making it easier for customers to do business while preparing for what’s to come. 

• Dedicated: you have an unwavering “people-first” commitment to ensure success and provide support to your customers and team. 

You Will:

• Develop an understanding of customer needs by using customer relationship management (CRM) tools and work queues. 

• Identify dealer needs to promote product solutions and campaigns.

• Manage accounts and enhance dealer growth by engaging in focused performance-related discussions. 

• Manage, service, and mitigate risk on customer accounts.

• Manage existing accounts and drive new growth opportunities. 

Must Have’s:

• Two years of experience in customer-facing, sales, or sales support roles.

• A valid driver's license with reliable and dedicated transportation.

• Ability and desire to frequently travel within your market to support our current and prospective customer base.

• Desire and experience working in a multi-faceted environment, effectively managing multiple tasks with a strong focus on productivity and the ability to adapt. 

• Ability to use and understand technology required for your position such as mobile applications and software. 

• Ability to work independently and autonomously when needed as well as part of a team. 

• High level of accountability towards local goals and business targets.

Nice to Have’s:

• Previous auto industry experience

• Experience with Google Workspace, Salesforce, and Tableau

Sound like a match? Apply Now - We can't wait to hear from you!