241 Customer Service jobs in Richmond Hill
Customer Service representative
Posted 2 days ago
Job Viewed
Job Description
1472 The Queensway, Etobicoke, Ontario M8Z1T5 Canada
Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul companyu2019s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.
Our motto is ''Hire Fast, Pay Fast.'' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.
U-Haul Offers:
Career stability
Opportunities for advancement
Mindset App Reimbursement
Gym Reimbursement Program
Health insurance & Prescription plans, if eligible
Paid holidays, vacation, and sick days, if eligible
Life insurance
MetLaw Legal program
MetLife auto and home insurance
Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
401(k) Savings Plan
Employee Stock Ownership Plan (ESOP)
24-hour physician available for kids
Dental & Vision Plans
Business travel insurance
You Matter EAP
LifeLock Identity Theft Protection
Critical Illness/Group Accident Insurance
Dave Ramseyu2019s SmartDollar Program
Customer Service Representative Responsibilities:
Assist customers inside and outside a U-Haul center with U-Haul products and services.
Use smartphone-based U-Scan technology to manage rentals and inventory.
Move and hook up U-Haul trucks and trailers.
Clean and inspect equipment on the lot including checking fluid levels.
Answer questions and educate customers regarding products and services.
Prepare rental invoices and accept equipment returned from rental.
Install hitches and trailer wiring.
Fill propane (certification offered through U-Haul upon employment)
Drive a forklift (certification offered through U-Haul upon employment)
Other duties as assigned
Participate in ongoing continuous U-Haul education through U-Haul University.
Customer Service Representative Minimum Qualifications:
Valid driveru2019s license and ability to maintain a good driving record
High school diploma or equivalent
Work Environment:
The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.
Physical Demands:
The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.
U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (u201cU-Haulu201d), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products.
The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.
U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
Customer Service Representative
Posted 2 days ago
Job Viewed
Job Description
1555 Warden Ave, Scarborough, Ontario M1R2S9 Canada
Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul companyu2019s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.
Our motto is ''Hire Fast, Pay Fast.'' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.
U-Haul Offers:
Career stability
Opportunities for advancement
Mindset App Reimbursement
Gym Reimbursement Program
Health insurance & Prescription plans, if eligible
Paid holidays, vacation, and sick days, if eligible
Life insurance
MetLaw Legal program
MetLife auto and home insurance
Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
401(k) Savings Plan
Employee Stock Ownership Plan (ESOP)
24-hour physician available for kids
Dental & Vision Plans
Business travel insurance
You Matter EAP
LifeLock Identity Theft Protection
Critical Illness/Group Accident Insurance
Dave Ramseyu2019s SmartDollar Program
Customer Service Representative Responsibilities:
Assist customers inside and outside a U-Haul center with U-Haul products and services.
Use smartphone-based U-Scan technology to manage rentals and inventory.
Move and hook up U-Haul trucks and trailers.
Clean and inspect equipment on the lot including checking fluid levels.
Answer questions and educate customers regarding products and services.
Prepare rental invoices and accept equipment returned from rental.
Install hitches and trailer wiring.
Fill propane (certification offered through U-Haul upon employment)
Drive a forklift (certification offered through U-Haul upon employment)
Other duties as assigned
Participate in ongoing continuous U-Haul education through U-Haul University.
Customer Service Representative Minimum Qualifications:
Valid driveru2019s license and ability to maintain a good driving record
High school diploma or equivalent
Work Environment:
The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.
Physical Demands:
The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.
U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (u201cU-Haulu201d), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products.
The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.
U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
Customer Service representative
Posted 2 days ago
Job Viewed
Job Description
1472 The Queensway, Etobicoke, Ontario M8Z1T5 Canada
Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul companyu2019s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.
Our motto is ''Hire Fast, Pay Fast.'' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.
U-Haul Offers:
Career stability
Opportunities for advancement
Mindset App Reimbursement
Gym Reimbursement Program
Health insurance & Prescription plans, if eligible
Paid holidays, vacation, and sick days, if eligible
Life insurance
MetLaw Legal program
MetLife auto and home insurance
Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
401(k) Savings Plan
Employee Stock Ownership Plan (ESOP)
24-hour physician available for kids
Dental & Vision Plans
Business travel insurance
You Matter EAP
LifeLock Identity Theft Protection
Critical Illness/Group Accident Insurance
Dave Ramseyu2019s SmartDollar Program
Customer Service Representative Responsibilities:
Assist customers inside and outside a U-Haul center with U-Haul products and services.
Use smartphone-based U-Scan technology to manage rentals and inventory.
Move and hook up U-Haul trucks and trailers.
Clean and inspect equipment on the lot including checking fluid levels.
Answer questions and educate customers regarding products and services.
Prepare rental invoices and accept equipment returned from rental.
Install hitches and trailer wiring.
Fill propane (certification offered through U-Haul upon employment)
Drive a forklift (certification offered through U-Haul upon employment)
Other duties as assigned
Participate in ongoing continuous U-Haul education through U-Haul University.
Customer Service Representative Minimum Qualifications:
Valid driveru2019s license and ability to maintain a good driving record
High school diploma or equivalent
Work Environment:
The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.
Physical Demands:
The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.
U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (u201cU-Haulu201d), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products.
The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.
U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
Customer Service Representative
Posted 2 days ago
Job Viewed
Job Description
1555 Warden Ave, Scarborough, Ontario M1R2S9 Canada
Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul companyu2019s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.
Our motto is ''Hire Fast, Pay Fast.'' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.
U-Haul Offers:
Career stability
Opportunities for advancement
Mindset App Reimbursement
Gym Reimbursement Program
Health insurance & Prescription plans, if eligible
Paid holidays, vacation, and sick days, if eligible
Life insurance
MetLaw Legal program
MetLife auto and home insurance
Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
401(k) Savings Plan
Employee Stock Ownership Plan (ESOP)
24-hour physician available for kids
Dental & Vision Plans
Business travel insurance
You Matter EAP
LifeLock Identity Theft Protection
Critical Illness/Group Accident Insurance
Dave Ramseyu2019s SmartDollar Program
Customer Service Representative Responsibilities:
Assist customers inside and outside a U-Haul center with U-Haul products and services.
Use smartphone-based U-Scan technology to manage rentals and inventory.
Move and hook up U-Haul trucks and trailers.
Clean and inspect equipment on the lot including checking fluid levels.
Answer questions and educate customers regarding products and services.
Prepare rental invoices and accept equipment returned from rental.
Install hitches and trailer wiring.
Fill propane (certification offered through U-Haul upon employment)
Drive a forklift (certification offered through U-Haul upon employment)
Other duties as assigned
Participate in ongoing continuous U-Haul education through U-Haul University.
Customer Service Representative Minimum Qualifications:
Valid driveru2019s license and ability to maintain a good driving record
High school diploma or equivalent
Work Environment:
The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.
Physical Demands:
The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.
U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (u201cU-Haulu201d), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products.
The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.
U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
Customer Service Representative

Posted 2 days ago
Job Viewed
Job Description
**Essential Duties and Tasks**
+ Professionally engage with customers to understand and meet customer needs, offering advice and guidance on products and services, assisting customers in making informed decisions.
+ Receives and manages customer inquiries, delivering responses via phone calls and emails, efficiently addressing their concerns and resolving issues encountered.
+ Completion of Customer Complaint Forms (CCFs) for thorough issue documentation and follow-up, ensuring all complaints are properly addressed and resolved.
+ Oversee order fulfillment processes from entry to delivery, monitoring progress and addressing any issues or delays.
+ Manage various sales-related administrative tasks, including data entry, documentation, and reporting to support efficient operations.
+ Accurate entry of purchase order details into applicable systems, ensuring all information is correctly recorded for fulfillment and billing purposes.
+ Collaborate with internal departments, including but not limited to, sales services teams, production, logistics and sales to ensure seamless service delivery for assigned accounts.
**Qualifications, Education and Experience**
+ HS/GED required; AS preferred
+ 5-8 years' experience in a related field experience in a related field required.
+ This position has no leadership duties.
+ Experience using Microsoft Office Suite (Word, Excel, PowerPoint), Visio, Outlook Email, and calendar.
+ Maintains strict confidentiality and protects privacy of confidential/sensitive information.
**Schedule**
+ Shift schedule is from 9 am - 5:30 pm
+ Fully on-site
**Why ProAmpac**
+ Competitive compensation and comprehensive benefits
**Apply Today**
ProAmpac is an equal opportunity employer committed to a diverse, inclusive, and accessible workplace. Accommodation is available during the hiring process and on the job, in accordance with the Ontario Human Rights Code and AODA. If contacted, please let us know if you require support - we'll work with to ensure respectful, appropriate accommodation.
**Job Category:** Customer Service
Full-Time
Customer Service Representative
Posted today
Job Viewed
Job Description
Job Description
Company Description
At Farm Boy, it is our mission to create a fun, fresh experience for all! Whether you are a team member or a customer, Farm Boy is passionate about creating a unique fresh food shopping experience and ensuring that we deliver on our commitments.
As we continue to grow within Ontario, Farm Boy is excited to welcome new team members that share our passion for providing the best fresh shopping experience!
Job DescriptionThis position is responsible for contributing to the coordinated efforts of preparing and presenting a high-quality shopping experience to all Farm Boy customers. The performance of the duties must ensure a quality service approach to all customers, employees and suppliers. All responsibilities must be performed in a manner consistent with the Farm Boy Way.
Major Responsibilities:
- Provide superior customer service and support Farm Boy’s vision of the best fresh shopping experience.
- Have a passion for food and knowledgeably handle all customer questions or comments confidently.
- Utilizing Farm Boy Service Standards, welcome, greet and offer customer assistance as required.
- Package, stock and rotate display counters ensuring that product is of high quality and finessed with correct signage.
- Keep the work, storage and store areas clean and safe at all times by performing general “housekeeping” as required, including sweeping, mopping and dusting.
- Comply with all corporate policies, especially as they relate to Health and Safety, Food Safety and equipment use.
- Perform designated opening and closing procedures and offer assistance to other team members as requested.
- May be requested to undertake other related duties on a periodic basis.
- Superior customer service, organizational and interpersonal skills.
- Experience in a retail environment or an equivalent combination of education and experience will be considered an asset.
- Ability to work with little supervision with a high standard for quality, attention to detail and cleanliness.
- Ability to work in a team environment with clear and effective communication style, both written and oral.
- Flexible schedule, including weekends, evenings and holidays.
- Fluency in English and French shall be considered an asset.
Work & Sensory Environment:
- Required to stand for long periods of time during shift.
- Required to lift, carry or handle heavy objects.
- Required to adapt to temperature changes on occasion (working on the retail floor as well as in coolers and freezers).
Additional Information
Accommodation is available upon request for applicants and employees with disabilities.
Customer Service Representative
Posted today
Job Viewed
Job Description
Job Description
Company Description
At Farm Boy, it is our mission to create a fun, fresh experience for all! Whether you are a team member or a customer, Farm Boy is passionate about creating a unique fresh food shopping experience and ensuring that we deliver on our commitments.
As we continue to grow within Ontario, Farm Boy is excited to welcome new team members that share our passion for providing the best fresh shopping experience!
Job DescriptionThis position is responsible for contributing to the coordinated efforts of preparing and presenting a high-quality shopping experience to all Farm Boy customers. The performance of the duties must ensure a quality service approach to all customers, employees and suppliers. All responsibilities must be performed in a manner consistent with the Farm Boy Way.
Major Responsibilities:
- Provide superior customer service and support Farm Boy’s vision of the best fresh shopping experience.
- Have a passion for food and knowledgeably handle all customer questions or comments confidently.
- Utilizing Farm Boy Service Standards, welcome, greet and offer customer assistance as required.
- Package, stock and rotate display counters ensuring that product is of high quality and finessed with correct signage.
- Keep the work, storage and store areas clean and safe at all times by performing general “housekeeping” as required, including sweeping, mopping and dusting.
- Comply with all corporate policies, especially as they relate to Health and Safety, Food Safety and equipment use.
- Perform designated opening and closing procedures and offer assistance to other team members as requested.
- May be requested to undertake other related duties on a periodic basis.
- Superior customer service, organizational and interpersonal skills.
- Experience in a retail environment or an equivalent combination of education and experience will be considered an asset.
- Ability to work with little supervision with a high standard for quality, attention to detail and cleanliness.
- Ability to work in a team environment with clear and effective communication style, both written and oral.
- Flexible schedule, including weekends, evenings and holidays.
- Fluency in English and French shall be considered an asset.
Work & Sensory Environment:
- Required to stand for long periods of time during shift.
- Required to lift, carry or handle heavy objects.
- Required to adapt to temperature changes on occasion (working on the retail floor as well as in coolers and freezers).
Additional Information
Accommodation is available upon request for applicants and employees with disabilities.
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Customer Service Representative
Posted today
Job Viewed
Job Description
Job Description
About Trim Depot
Trim Depot is a market leader in the trim and door industry. Centrally located in Vaughan off of highways 400 & 407, we distribute our product to partners throughout the GTA. With a focus on customer service, our team delivers high-quality materials while ensuring a high level of customer satisfaction.
We are looking to expand our Showroom Sales Team to reduce wait times and achieve a high level of customer satisfaction. We are looking for a motivated customer orientated Sales Associate, looking to work in a fast-paced and challenging work environment. The ideal candidate must be a responsible individual with great attention to detail.
The Sales Associate will be responsible for working with our sales team in meeting sales and customer satisfaction objectives within a fast paced and changing work environment. They are responsible for invoicing customers and educating them on the various doors, baseboards & casings and other products we can offer, for their home decor. The Sales Associate will provide product/services information and resolve any emerging problems our customer accounts may face. It is vital the Sales Associate is customer oriented and respond efficiently to customer requests and inquiries using a wide range of platforms.
The goal is to facilitate sustainable growth by providing additional value through excellent customer service, to go along with our high-quality products.
- Maintaining a good relationship with customers
- Managing a high volume of incoming calls
- Identifying and assessing customers needs in order to achieve satisfaction
- Generating sales leads through cold calling and following up with quotes
- Ensure all payments are taken and paperwork filed away properly
- Assist in the development of new products
- Communicating lead times with customers
- Providing accurate, valid and complete information to customers and internal team
- Follow communication procedures, guidelines and policies
- Able to handle inventory/stock
- Proven sales experience
- Proven customer support experience
- Ability to multitask, prioritize, and manage time effectively
- Good mathematical skills
- Effective communication skills
- Good organizational skills
- Bachelor's degree
- Strong computer skills and the willingness/ability to learn a new program
- Be part of and grow with our fast-growing, dynamic team
- We'll provide you with the tools you need to develop your career and grow with our company
- Competitive salary with a performance-based bonus structure
- Full benefits package (after 3 months) and lots of office perk
- Monthly team-building outings
- Join us and become part of our growing family!
Equal Opportunity Employer
Trim Depot is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Customer Service Representative
Posted today
Job Viewed
Job Description
Job Description
Company Description
At Farm Boy, it is our mission to create a fun, fresh experience for all! Whether you are a team member or a customer, Farm Boy is passionate about creating a unique fresh food shopping experience and ensuring that we deliver on our commitments.
As we continue to grow within Ontario, Farm Boy is excited to welcome new team members that share our passion for providing the best fresh shopping experience!
Job DescriptionThis position is responsible for contributing to the coordinated efforts of preparing and presenting a high-quality shopping experience to all Farm Boy customers. The performance of the duties must ensure a quality service approach to all customers, employees and suppliers. All responsibilities must be performed in a manner consistent with the Farm Boy Way.
Major Responsibilities:
- Provide superior customer service and support Farm Boy’s vision of the best fresh shopping experience.
- Have a passion for food and knowledgeably handle all customer questions or comments confidently.
- Utilizing Farm Boy Service Standards, welcome, greet and offer customer assistance as required.
- Package, stock and rotate display counters ensuring that product is of high quality and finessed with correct signage.
- Keep the work, storage and store areas clean and safe at all times by performing general “housekeeping” as required, including sweeping, mopping and dusting.
- Comply with all corporate policies, especially as they relate to Health and Safety, Food Safety and equipment use.
- Perform designated opening and closing procedures and offer assistance to other team members as requested.
- May be requested to undertake other related duties on a periodic basis.
- Superior customer service, organizational and interpersonal skills.
- Experience in a retail environment or an equivalent combination of education and experience will be considered an asset.
- Ability to work with little supervision with a high standard for quality, attention to detail and cleanliness.
- Ability to work in a team environment with clear and effective communication style, both written and oral.
- Flexible schedule, including weekends, evenings and holidays.
- Fluency in English and French shall be considered an asset.
Work & Sensory Environment:
- Required to stand for long periods of time during shift.
- Required to lift, carry or handle heavy objects.
- Required to adapt to temperature changes on occasion (working on the retail floor as well as in coolers and freezers).
Additional Information
Accommodation is available upon request for applicants and employees with disabilities.
Customer Service Representative
Posted today
Job Viewed
Job Description
Job Description
Company Description
At Farm Boy, it is our mission to create a fun, fresh experience for all! Whether you are a team member or a customer, Farm Boy is passionate about creating a unique fresh food shopping experience and ensuring that we deliver on our commitments.
As we continue to grow within Ontario, Farm Boy is excited to welcome new team members that share our passion for providing the best fresh shopping experience!
Job DescriptionThis position is responsible for contributing to the coordinated efforts of preparing and presenting a high-quality shopping experience to all Farm Boy customers. The performance of the duties must ensure a quality service approach to all customers, employees and suppliers. All responsibilities must be performed in a manner consistent with the Farm Boy Way.
Major Responsibilities:
- Provide superior customer service and support Farm Boy’s vision of the best fresh shopping experience.
- Have a passion for food and knowledgeably handle all customer questions or comments confidently.
- Utilizing Farm Boy Service Standards, welcome, greet and offer customer assistance as required.
- Package, stock and rotate display counters ensuring that product is of high quality and finessed with correct signage.
- Keep the work, storage and store areas clean and safe at all times by performing general “housekeeping” as required, including sweeping, mopping and dusting.
- Comply with all corporate policies, especially as they relate to Health and Safety, Food Safety and equipment use.
- Perform designated opening and closing procedures and offer assistance to other team members as requested.
- May be requested to undertake other related duties on a periodic basis.
- Superior customer service, organizational and interpersonal skills.
- Experience in a retail environment or an equivalent combination of education and experience will be considered an asset.
- Ability to work with little supervision with a high standard for quality, attention to detail and cleanliness.
- Ability to work in a team environment with clear and effective communication style, both written and oral.
- Flexible schedule, including weekends, evenings and holidays.
- Fluency in English and French shall be considered an asset.
Work & Sensory Environment:
- Required to stand for long periods of time during shift.
- Required to lift, carry or handle heavy objects.
- Required to adapt to temperature changes on occasion (working on the retail floor as well as in coolers and freezers).
Additional Information
Accommodation is available upon request for applicants and employees with disabilities.