12 Tourism jobs in Canada

Tourism Ambassador

Kingston, Ontario $30000 - $40000 Y Tourism Kingston

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Job Description

Job Title: Tourism Ambassador

Organization: Tourism Kingston, Visitor Information Centre

Location: 209 Ontario St, Kingston ON K7L 2Z1

Reports to: Manager, Visitor Services

Job Type: Part-Time, On-site at the Visitor Information Centre

Pay Rate: $17.55 (Minimum Wage)

POSITION SUMMARY

Tourism Ambassadors are the welcoming face of Kingston, providing exceptional customer service and local expertise at the Visitor Information Centre. This frontline role includes sharing accurate, engaging information about attractions, events, accommodations, and services in person, by phone, and by email. Ambassadors help create memorable visitor experiences while developing valuable skills in communication, cultural awareness, and tourism operations.

WORKING CONDITIONS

The Visitor Information Centre is open 7 days a week with varied hours. Employees

are expected to work a combination of days, evenings, weekends, and holidays.

Extended hours will be introduced during peak season, events, and festivals.

BENEFITS

  • Orientation and training sessions to set you up for success
  • Participation in tourism product familiarization tours either in-person or virtually
  • Flexible work schedule
  • Gain certified customer service and tourism skills through in-person and

online training

  • Mentorship and education from experienced Tourism Kingston staff
  • Uniform provided

KEY RESPONSIBILITIES

Customer Service

  • Provide friendly, multi-channel support in person, by phone, and by email
  • Share engaging information about Kingston's history, arts, culture, and community
  • Promote tourism partner services and products at the Visitor Information Centre and offsite kiosks during events
  • Process ticket and merchandise sales accurately
  • Maintain clean and organized visitor spaces, including light cleaning and inventory tasks
  • Ensure merchandise displays and tourism literature are current and well-stocked
  • Enter visitor data into the CRM system
  • Support daily operations and assist with other duties as assigned

Tourism Industry Knowledge

  • Stay informed about Kingston's attractions, festivals, and events
  • Understand and communicate offerings in accommodations, dining, and activities
  • Assist visitors with reservations and personalized recommendations
  • Keep up to date with local happenings and seasonal highlights

QUALIFICATIONS

  • Bilingual; Must be able to read, write, and speak fluently in both English and

French.

  • Experience in a frontline customer service environment
  • Proficiency in Microsoft Office applications
  • Interpersonal communication skills
  • Demonstrate ability to plan and organize work effectively
  • Adaptability
  • Understanding of professionalism, initiative, and independence in the

workplace

  • Ability to develop, cultivate, and maintain relationships at all levels of the

organization

DISCLAIMER

The job description outlined above is meant to describe the general nature of work

being performed. It is not intended to cover or contain a comprehensive listing of

activities, duties or responsibilities required of the incumbent.

Ready to Apply?

The deadline to apply is Monday, September 29th, 2025. Please apply directly through this BambooHR job advertisement with your resume and a brief cover letter.

Tourism Kingston is committed to ensuring an inclusive and accessible recruitment process. We strive to meet the accessibility needs of all applicants. If you require any accommodations during the application or interview process, please email

Tourism Kingston's Recruitment Process

  • Initial Phone Screen

  • In-Depth Interview

  • Reference Checks

  • Offer

Land Acknowledgement

Welcome/Boozhoo /Tekwanonwera:tons

to Kingston/Ka'taroh:kwi/Ken'tarókwen/Cataracoui

Kingston remains on the ancestral homelands of the Huron-Wendat, Anishinaabe, and Haudenosaunee Confederacy.

Tourism Kingston acknowledges the everlasting presence of these Nations and other First Nations, Métis, and Inuit who share this landscape today. We are grateful to reside in and remain visitors to this territory, while acknowledging our responsibility to honour the land, water and skies with gentle respect and purifying preservation.

Diversity, Equity & Inclusion Statement

Tourism Kingston aims to provide a supportive, inclusive, and positive work environment for its valued team. This is achieved through a variety of benefits and supports that balance work life with quality of life. Tourism Kingston is Rainbow Registered, a national accreditation for LGBTQI+ friendly businesses and organizations. When you see a Rainbow Registered symbol, you know the business or organization meets a stringent set of standards to ensure LGBTQI+ customers feel safe, welcomed, and accepted.

___

Intitulé du poste : Ambassadeur du Tourism

Organisation : Tourism Kingston, Centre d'information touristique

Lieu : 209 Ontario St, Kingston ON K7L 2Z1

Supérieur hiérarchique : Responsable des services aux visiteurs

Type de poste : Temps partiel, sur place au Centre d'information touristique

Salaire : 17,55 $ (salaire minimum)

RÉSUMÉ DU POSTE

Les ambassadeurs du tourism sont le visage accueillant de Kingston. Ils offrent un service à la clientèle exceptionnel et une expertise locale au centre d'information touristique. Ce poste de première ligne consiste à fournir des informations précises et intéressantes sur les attractions, les événements, les hébergements et les services, en personne, par téléphone et par courriel. Les ambassadeurs contribuent à créer des expériences mémorables pour les visiteurs tout en développant des compétences précieuses en matière de communication, de sensibilisation culturelle et d'opérations touristiques.

CONDITIONS DE TRAVAIL

Le centre d'information touristique est ouvert 7 jours sur 7, avec des horaires variables. Les employés

doivent travailler à la fois pendant la journée, le soir, le week-end et les jours fériés.

Des heures supplémentaires seront introduites pendant la haute saison, les événements et les festivals.

AVANTAGES

  • Séances d'orientation et de formation pour vous préparer à la réussite.
  • Participation à des visites de familiarisation avec les produits touristiques, en personne ou virtuellement.
  • Horaires de travail flexibles.
  • Acquisition de compétences certifiées en matière de service à la clientèle et de tourisme grâce à une formation en personne et

en ligne.

  • Mentorat et formation dispensés par le personnel expérimenté de Tourism Kingston.
  • Uniforme fourni.

QUALIFICATIONS

  • Bilingue ; doit être capable de lire, d'écrire et de parler couramment l'anglais et le

français.

  • Expérience dans un environnement de service à la clientèle de première ligne.
  • Maîtrise des applications Microsoft Office.
  • Compétences en communication interpersonnelle.
  • Capacité démontrée à planifier et à organiser efficacement le travail.
  • Adaptabilité.
  • Compréhension du professionnalisme, de l'initiative et de l'indépendance sur le

lieu de travail.

  • Capacité à développer, cultiver et entretenir des relations à tous les niveaux de l'

organisation.

AVERTISSEMENT

La description de poste ci-dessus vise à décrire la nature générale du travail

à effectuer. Elle ne prétend pas couvrir ou contenir une liste exhaustive des

activités, tâches ou responsabilités exigées du titulaire du poste.

Prêt à postuler ?

La date limite pour postuler est le lundi 29 septembre 2025. Veuillez postuler directement via cette offre d'emploi BambooHR en joignant votre CV et une brève lettre de motivation.

Tourism Kingston s'engage à garantir un processus de recrutement inclusif et accessible. Nous nous efforçons de répondre aux besoins d'accessibilité de tous les candidats. Si vous avez besoin d'aménagements particuliers pendant le processus de candidature ou d'entretien, veuillez envoyer un courriel à

Processus de recrutement de Tourism Kingston

  • Première sélection par téléphone
  • Entretien approfondi
  • Vérification des références
  • Offre

Reconnaissance du territoire

Bienvenue/Boozhoo /Tekwanonwera:tons

à Kingston/Ka'taroh:kwi/Ken'tarókwen/Cataracoui

Kingston se trouve sur les terres ancestrales des Hurons-Wendats, des Anishinaabe et de la Confédération Haudenosaunee.

Tourism Kingston reconnaît la présence éternelle de ces nations et des autres Premières Nations, Métis et Inuits qui partagent aujourd'hui ce paysage. Nous sommes reconnaissants de résider et de rester des visiteurs sur ce territoire, tout en reconnaissant notre responsabilité d'honorer la terre, l'eau et le ciel avec un respect bienveillant et une préservation purificatrice.

Déclaration sur la diversité, l'équité et l'inclusion

Tourism Kingston vise à offrir un environnement de travail favorable, inclusif et positif à son équipe précieuse. Pour ce faire, l'organisation offre divers avantages et mesures de soutien qui permettent de concilier vie professionnelle et qualité de vie. Tourism Kingston est certifié Rainbow Registered, une accréditation nationale pour les entreprises et organisations favorables aux personnes LGBTQI+. Lorsque vous voyez le symbole Rainbow Registered, vous savez que l'entreprise ou l'organisation répond à un ensemble de normes strictes visant à garantir que les clients LGBTQI+ se sentent en sécurité, bienvenus et acceptés.

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Marketing and Tourism Advisor

Lethbridge, Alberta $45000 - $65000 Y TieTalent

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Job Description

This Volunteer Placement is Located in:
Lima, Peru

Start Date:
December 2025

Placement Length:
6 months with the possibility of extension

Language Requirements:
Spanish Level 4-Advanced

Please submit a Spanish Resume and Statement of Interest
Eligibility: Open to Canadian Citizens and Permanent Residents of Canada only
The Volunteer's Role
Cuso International is seeking a dedicated individual who will be a key advisor in the promotion and marketing strategy of CBC Hotels services as well as in the communication of its corporate social responsibility actions and in the integration of the different organizational levels involved (from the CBC organization, to the rural tourism agency, to the communities) to achieve a fruitful tripartite collaboration.

As a Volunteer, You Will

  • Generate strategies, routes and internet channels that contribute to the promotion, sales and payments by virtual means of the services of the social enterprise CBC Hotels: accommodation reservations, rural tourism trips, strengthening the reservation line of CBC Hotels.
  • Maintain the CBC Hotels website and social networks up to date.
  • To help strengthen the link between the CBC and the rural communities.
  • Train rural tourism service providers in Responsible Tourism and Rural Community Tourism.
  • Collaborate and contribute with other volunteers and staff in their workshops and field visits.
  • Other tasks that may be entrusted to him/her due to the needs of the office.

Essential Requirements

  • University degree in Tourism, Economics, International Development, Sustainable Community Development and/or related field.

Essential Background

  • Experience in promotion, digital marketing, hotel and travel reservations.
  • Affinity for Quechua culture and the community Rural tourism
  • Ability to adapt to different contexts and environments (visits to indigenous communities).
  • Interest and sensitivity to interact with indigenous populations.
  • Demonstrated ability to prioritize tasks to meet deadlines.
  • Person with creativity, good judgment and ability to work both independently and as part of a team.

What's in it for YOU? A life-changing experience
About Us, The Project And The Partner
Cuso International
Cuso International is an international cooperation and development organization that works to create economic and social opportunities for marginalized groups. Together with our partners, we are focused on efforts to advance gender equality and social inclusion, improve economic resilience, and deliver progress on climate action. We believe that by sharing skills, we can build better futures. Founded in 1961, Cuso International works in Africa, Latin America, the Caribbean, and Canada.

We seek individuals who share our values and are committed to supporting marginalized groups, including those from the LGBTQIA+ communities.

Project - Sharing Canadian Expertise for Inclusive Development and Gender Equality (SHARE)
Cuso International will deliver the Sharing Canadian Expertise for Inclusive Development and Gender Equality (SHARE) project, with a contribution from Global Affairs Canada (GAC) over seven years SHARE aims to improve the economic and/or social well-being of the poorest, most marginalized and vulnerable people, particularly women and girls, in developing countries, to contribute to the Sustainable Development Goals. In addition to increasing the engagement of Canadians in international development and key global issues, this project will aim to increase the performance of country partners to deliver more inclusive, innovative and environmentally sustainable development initiatives that advance gender equality, in support of the action areas of Canada's Feminist International Assistance Policy.

Partner - Hoteles Centro Bartolomé de Las Casas
Benefits
Terms and Conditions
Cuso International's terms and conditions allow you to lead a modest and healthy lifestyle similar to local living standards. This support package will cover basic living expenses for one volunteer and is not intended to cover home-based expenses (eg. loans, support payments, etc.) or luxury items such as imported items in placement or international personal travel.

Support Package

  • Modest monthly living allowance
  • Accommodation while in placement
  • Medical Health Insurance (including the cost of required vaccinations and antimalarial medication)
  • Round-trip airfare and visa/work permit costs
  • Pre-placement training, In-Country Orientation (ICO) and Reintegration Debriefing
  • Support while in placement through Cuso International's Country Program Office (CPO) and local partners throughout your placement
  • Access to Employee Assistance Program (EAP) while in placement and upon return
  • Bonus: Additional return flight home or cash in lieu after 12 months of service for volunteers who extend for another 6 months

Selection Requirements
Please note that if you are shortlisted for the placement, you will be required to:

  • Confirm Passport or Permanent Resident details for travel purposes
  • Provide 2 Professional References and 1 Personal Reference
  • Complete a language assessment during the preliminary telephone interview in the language required for your placement
  • Obtain a satisfactory Police Check
  • Complete a medical exam and be medically cleared before your departure
  • Due to the COVID-19 situation, be double vaccinated following the World Health Organization-approved vaccines.

Pre-placement Training and Briefing -
Skills and Knowledge for Working in Development (SKWID)

We commit to helping you prepare as best as possible for your placement. You will have a Volunteering Mobilization Advisor (VMA) to support you through the process and will participate in pre-placement training as part of your preparation. You will also have access to self-directed briefing documents, online training, and external resources through the volunteer portal. This training is designed to maximize your understanding of your placement and culture, help you identify and plan your learning, and help you stay safe and healthy during your placement.

Protection from Sexual Exploitation and Abuse
Cuso International works with poor, vulnerable and marginalized people, mainly women and girls, to eradicate poverty and inequality. We understand the need to uphold and enforce the highest standards of ethical and professional conduct.

At Cuso International, we believe that all people, regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed (religion), sex, age, record of offences, marital status, family status, sexual orientation, gender expression and identity or disability have the right to live lives free of harassment, sexual exploitation and abuse.

Cuso International considers all forms of harassment, sexual exploitation and abuse to be incompatible with fundamental belief in the human dignity of all people, international and national agreements and standards, and its core values. Cuso International volunteers must agree to uphold the Child Protection, Prevention of Workplace Violence, Prevention of Workplace Harassment and Discrimination, and Prevention of Sexual Exploitation and Abuse Policies and Code of Conduct.

Residency and Citizenship
During the application and pre-placement phases, most Cuso International applicants are based in Canada, although we also receive applications from outside Canada. Regardless of your location, it's crucial for us to maintain easy and prompt communication with you between your application and start dates. We may request your passport, need to know your current residence, and be informed of any travel plans.

Leaving your country of residence can impact your citizenship status. If you're leaving your residence for a placement, it is your responsibility to research the implications with local immigration authorities. By applying, you accept full responsibility for any consequences regarding citizenship, residency, or immigration status. Canadian Permanent Residents should make arrangements with immigration authorities before travelling to avoid any risks to their residency status.

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Board Member - Tourism Kingston

Kingston, New Brunswick Tourism Kingston

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Job Description

Job Description

Salary: Volunteer Position

NOTICE: TOURISM KINGSTON OPENS APPLICATIONS FOR A NEW BOARD MEMBER

Are you a strategic thinker who wants to positively impact one of Kingstons major economic drivers? Applications for a three-year position on the Tourism Kingston Board of Directors are now being accepted. Tourism Kingston seeks to appoint one board member to help elevate and advance the organizations strategic objectives. Tourism Kingston is seeking an individual with experience in travel trade, sport and wellness, and/or attractions.

Tourism Kingstons vision is to excel in creating, promoting, and growing opportunities for Kingston, Ontario to be a premier destination for individuals, groups, and businesses; to leverage tourism as a key driver of a healthy economy of Kingston; and to champion Kingston as a destination for local, regional, national, and international tourism.

The members of the Board of Directors are the fiduciaries who guide the organizations future by adopting sound, ethical, and legal governance, and financial management policies. In addition, the board ensures that the para-municipal organization has adequate resources to advance its vision. Working in collaboration with key partners such as the City of Kingston, Kingston Economic Development Corporation, Kingston Accommodation Partners, RTO 9, and the Downtown Kingston! BIA, and others is essential to Tourism Kingstons mandate and impact.

Applications are open to all residents of Kingston. To apply, send a resum that includes your complete name, address, phone number, email address, and a one-page letter stating why you are an ideal candidate for the Tourism Kingston Board of Directors.

The board position is for a three-year term, commencing January 1, 2026.



Application deadline:

October 10, 2025 by 4:30 pm

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Research Analyst ( Lottery, Travel & Tourism)

Edmonton, Alberta Leger

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Job Description

SUMMARY

The Research Analyst is responsible for internal project management and report writing. This role requires the ability to manage multiple projects, timelines and stakeholders, analyze complex data sets, synthesize information, and present findings in a clear and concise manner. To be successful in this role, you must have strong analytical skills, attention to detail, and the ability to multitask.

RESPONSIBILITIES

  • Participate in client meetings to ensure comprehension of client needs.
  • Full cycle project management in collaboration with the operations team to ensure quality control and adherence to project timelines, such as validating the questionnaire's test link, interviewer training, coordinating field implementation, follow-up and validation of the pre-test, daily project field monitoring, project follow-up and coordinating end of fieldwork stages.
  • Create statistical analysis and reporting plans, conducting analysis of results, writing research reports.

QUALIFICATIONS

  • Bachelor's or Master's degree
  • Minimum 2 years of experience in the client services
  • Minimum 1 years of experience with research in an academic setting or in a Market Research company

SKILLS

  • Strong Project Management skill: Adept managing multiple projects and timelines at once.
  • Excellent communication and writing skills: Ability to clearly communicate instructions, project parameters, and to convey complex data and insights in a clear and concise manner.
  • Excellent analytical skills: Ability to examine and interpret data with keen attention to detail; identify trends, patterns, and insights, and draw meaningful conclusions that is useful for decision-making.

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Research Analyst ( Lottery, Travel & Tourism)

Vancouver, British Columbia Leger

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Job Description

Job Description

SUMMARY

The Research Analyst is responsible for internal project management and report writing. This role requires the ability to manage multiple projects, timelines and stakeholders, analyze complex data sets, synthesize information, and present findings in a clear and concise manner. To be successful in this role, you must have strong analytical skills, attention to detail, and the ability to multitask.

RESPONSIBILITIES

  • Participate in client meetings to ensure comprehension of client needs.
  • Full cycle project management in collaboration with the operations team to ensure quality control and adherence to project timelines, such as validating the questionnaire's test link, interviewer training, coordinating field implementation, follow-up and validation of the pre-test, daily project field monitoring, project follow-up and coordinating end of fieldwork stages.
  • Create statistical analysis and reporting plans, conducting analysis of results, writing research reports.

QUALIFICATIONS

  • Bachelor's or Master's degree
  • Minimum 2 years of experience in the client services
  • Minimum 1 years of experience with research in an academic setting or in a Market Research company

SKILLS

  • Strong Project Management skill: Adept managing multiple projects and timelines at once.
  • Excellent communication and writing skills: Ability to clearly communicate instructions, project parameters, and to convey complex data and insights in a clear and concise manner.
  • Excellent analytical skills: Ability to examine and interpret data with keen attention to detail; identify trends, patterns, and insights, and draw meaningful conclusions that is useful for decision-making.

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Research Analyst ( Lottery, Travel & Tourism)

Calgary, Alberta Leger

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Job Description

Job Description

SUMMARY

The Research Analyst is responsible for internal project management and report writing. This role requires the ability to manage multiple projects, timelines and stakeholders, analyze complex data sets, synthesize information, and present findings in a clear and concise manner. To be successful in this role, you must have strong analytical skills, attention to detail, and the ability to multitask.

RESPONSIBILITIES

  • Participate in client meetings to ensure comprehension of client needs.
  • Full cycle project management in collaboration with the operations team to ensure quality control and adherence to project timelines, such as validating the questionnaire's test link, interviewer training, coordinating field implementation, follow-up and validation of the pre-test, daily project field monitoring, project follow-up and coordinating end of fieldwork stages.
  • Create statistical analysis and reporting plans, conducting analysis of results, writing research reports.

QUALIFICATIONS

  • Bachelor's or Master's degree
  • Minimum 2 years of experience in the client services
  • Minimum 1 years of experience with research in an academic setting or in a Market Research company

SKILLS

  • Strong Project Management skill: Adept managing multiple projects and timelines at once.
  • Excellent communication and writing skills: Ability to clearly communicate instructions, project parameters, and to convey complex data and insights in a clear and concise manner.
  • Excellent analytical skills: Ability to examine and interpret data with keen attention to detail; identify trends, patterns, and insights, and draw meaningful conclusions that is useful for decision-making.

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Probationary/Permanent - Intermediate/Senior Hospitality and Tourism (0.5 FTE)

L0P Ontario, Ontario Halton Catholic District School Board

Posted 2 days ago

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About Us
The Halton Catholic District School Board (HCDSB), in partnership with home and Church, is an inclusive and equitable learning community dedicated to providing excellence in Catholic education by developing Christ-centred individuals enabled to transform society. A provincial leader in student achievement, Halton Catholic District School Board provides exceptional educational experiences and services to over 36,000 students of all ages across our 48 elementary schools, 10 secondary schools, and 3 continuing education facilities, serving the wider Catholic communities of Burlington, Halton Hills, Milton, and Oakville.
Position Details: Grade / Division: Intermediate/Senior Hospitality and Tourism
FTE / Sections: 0.5 FTE
Schedule: TFJ2O, TFJ3C As per collective agreement.
Qualifications: As per the Education Act and Regulations, unless otherwise specified.
This teaching position shall be filled in accordance with Part A, Article 17 of the current OECTA Secondary Collective Agreement.
We encourage applications from all certified teacher applicants.
We thank all applicants for their interest; however only those candidates selected for the interview process will be contacted.
Equity and Inclusion The Halton Catholic District School Board (HCDSB) is committed to supporting the development of a strong and equitable workforce, that will foster the success and well-being of our students, staff, and wider-Catholic school communities. We strive to uphold the values of equity and inclusion in the recruitment and hiring of qualified staff who reflect the diversity of our region. Although qualifications and experience will be determining factors in the hiring process, the HCDSB shall promote the hiring of qualified candidates from under-represented groups. To that end, we actively encourage applications from members of groups with historical and/or current barriers to equitable outcomes including, but not limited to: First Nations, Metis, and Inuit peoples, and all other Indigenous peoples; members of groups that commonly experience discrimination due to race, ancestry, colour, or place of origin; persons with visible and/or invisible (physical and/or mental) disabilities.
Special Considerations Pursuant to the Accessibility for Ontarians with Disabilities Act, 2005, the Halton Catholic District School Board will provide accommodations to applicants who are selected to participate in our recruitment process. Such requests, outlining the nature of any accommodation(s) required, are to be submitted to Human Resources Services by phone at or . Information received relating to accommodation needs of applicants will be addressed confidentially.
Questions If you require assistance with ApplyToEducation, please contact or email .
If you require additional information regarding this position, do not hesitate to contact our teacher recruitment staff via email at at or .

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About the latest Tourism Jobs in Canada !

Tour operator

Spruce Grove, Alberta Timberwolf Tours]

Posted 8 days ago

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Overview Languages

English

Education Experience On site

Work must be completed at the physical location. There is no option to work remotely.

Asset languages Work setting Budgetary responsibility Responsibilities Tasks Supervision Credentials Certificates, licences, memberships, and courses Additional information Security and safety Transportation/travel information Work conditions and physical capabilities Personal suitability Benefits Health benefits
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Représentant du service client bilingue (Industrie du voyage) / Bilingual Customer Service Repres...

Montréal, Quebec VOXDATA

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remote

Description du poste / Position Description:

*Version anglaise à suivre / English version to follow

La date de début prévue pour ce poste est le lundi 20 octobre ).

Remarque : Nous acceptons uniquement les candidatures provenant de la grande région de Montréal. De plus, la maîtrise de l'anglais est exigée, car certains de nos clients se trouvent à l'extérieur du Québec et ne communiquent qu'en anglais.

Prêt à vous joindre à l'un des plus importants centres contacts clients de Montréal ? VOXDATA vous attend !

Êtes-vous une personne amicale et dynamique, déterminée à offrir un service client exceptionnel ? Avez-vous de l'expérience dans l'hôtellerie ou l'industrie aérienne, et un désir sincère d'aider les autres ? Alors, ce poste est fait pour vous ! VOXDATA est à la recherche de nouveaux talents pour rejoindre notre équipe et devenir les prochains experts dédiés à offrir une expérience client inégalée !

Pour en apprendre davantage sur notre entreprise et nos valeurs, consulter notre site web :

Il s'agit d'un rôle de service client, au sein de l'industrie aérienne (voyage).  Vos tâches spécifiques incluront :

  • Fournir un service client exceptionnel à chaque interaction.
  • Répondre aux appels, chats, courriels et messages sur les réseaux sociaux des clients.
  • Aider les clients avec des questions et des problèmes liés aux réservations.
  • Fournir des informations concernant les mises à jour des réservations, les politiques et les procédures.
  • Aider les clients avec d'autres besoins liés aux réservations.

The expected start date for this position is  Monday, October 20th, ).

Please note: We only accept applications from the Greater Montreal area. In addition, fluency in English is required, as some of our customers are located outside Quebec and communicate only in English.

Ready to join one of the leading contact centres in Montreal? VOXDATA is waiting for you!

Are you a friendly, dynamic person, who is determined to deliver exceptional customer service? Do you have hospitality or airline industry experience, and a genuine desire to help others? Then, this position is for you! VOXDATA is looking for new talent to join our team and become the next experts dedicated to providing and unparalleled customer experience!

To learn more about our company and values, visit our website 

This is a customer service role, within the airline (travel) industry. Your specific tasks will include:

  • Providing exceptional customer service at every interaction.
  • Answering inbound customer calls, chats, emails and social media messages.
  • Assisting customers with questions and issues relating to reservations.
  • Providing information regarding reservation updates, policies and procedures.
  • Aiding customers with other reservation-related needs.

Exigences / Requirements:

Qu'est-ce qui fait un excellent candidat ? Nous recherchons des personnes :

  • Avoir au moins 1 an d'expérience préalable dans l'industrie du voyage ou de l'hôtellerie.
  • Pouvant travailler 40 heures par semaine à tout moment pendant les heures d'ouverture de la campagne : Du lundi au dimanche, de 7h00 à 0h00 (minuit). *Veuillez noter qu'il s'agit d'un poste permanent, à temps plein, et que nous privilégions les candidats pouvant travailler 40 heures par semaine durant toute l'année.
  • Bilingues : français et anglais.
  • Peut travailler au bureau (sur site) pendant au moins deux mois à partir de la date de début du poste et effectuer une période de formation à temps plein (40 heures/semaine) d'un mois.
  • Sont disponibles pour travailler les soirs et les week-ends.
  • Pouvant apprendre à utiliser plusieurs programmes informatiques avec facilité.
  • Ayant la capacité à résoudre des problèmes, à s'adapter à des situations changeantes et motivées pour être les meilleures des meilleures !

What do we think makes someone a great candidate? We're looking for people who:

  • Have at least 1-year previous experience within the travel or hospitality industry.
  • Can work 40 hours/week anytime during the campaign operation hours: Monday to Sunday, from 7 AM to 12 AM (midnight). *Please note this is a permanent, full-time position, and we are therefore interested in candidates who can maintain a 40 hours/week year-round.
  • Are bilingual in French and English.
  • Can work in office (on site) for a minimum of two months from position start date and complete a full-time (40 hours/week) one month training period.
  • Are available to work during evenings and weekends.
  • Can learn how to use and operate multiple computer programs with ease.
  • Consider themselves to be problem-solvers, adaptable to changing situations and motivated to be the best of the best!

Salaire et b énéfices  / Salary and Benefits:

Ce poste a un salaire de base de 17,00$/heure.

Voici quelques raisons qui font de VOXDATA un lieu de travail agréable :

  • Avantages compétitifs : Des plans de bonis, des primes supplémentaires pour les employés les plus performants (cartes cadeaux et argent supplémentaire), des couvertures d'assurance (santé, vie et dentaire), et des bonis de référencement pouvant aller jusqu'à 500$par personne !
  • Un programme d'avantages sociaux amélioré : Des réductions à utiliser dans des attractions locales et d'autres services.
  • Des événements et des concours mensuels : Avec des prix à gagner, une fête de fin d'année et des événements de reconnaissance pour le personnel.
  • Opportunités de croissance interne : Nous encourageons la mobilité interne avec des positions tels que chef d'équipe, coach, formateur, mentor et même des postes administratifs. Nous sommes fiers de promouvoir nos talents internes dès que l'occasion se présente.
  • Des postes variés : Service à la clientèle, vente, assistance technique, avec des rôles bilingues et des options d'horaires variées. Nous cherchons à valoriser vos compétences dans un poste qui vous correspond !
  • Un emplacement idéal : Un bureau facilement accessible au cœur du centre-ville de Montréal, avec la possibilité de travailler à domicile (le cas échéant).
  • Un environnement de travail inclusif et motivant : Nous créons un milieu positif ou nos agents peuvent s'épanouir et développer pleinement leur potentiel.
  • Des opportunités de développement : Grâce à des réunions d'équipe, des séances de coaching personnalisé et des évaluations de performance, nous vous aidons à renforcer vos compétences et à devenir un expert dans votre domaine.

Soumettez votre candidature dès maintenant pour débuter le processus d'embauche et voyez par vous-même pourquoi travailler chez VOXDATA est une expérience unique !

This position has a base salary of $17.00/hour.

Here are some rea ons why working at VOXDATA is such a great experience:

  • Competitive additional benefits: Including bonus plans, additional bonuses for top performers (gift cards and extra money!), insurance coverages (health, life, and dental), and employee referral bonuses up to 500 per person.
  • A newly improved employee perk program: Offering discounts to use at local attractions and other services.
  • Monthly events and contests at the office: With prizes to win, holiday parties, and staff recognition events.
  • Internal growth opportunities: We promote internal mobility with roles such as team leader, coach, trainer, mentor, and even administrative positions. We are proud to turn to our current staff for promotions whenever possible
  • A variety of position types: customer service, sales, and technical support, with bilingual roles and ranging scheduling options. We want to highlight your unique skillset in a position that is best suited to you.
  • Prime location: An easily accessible and coveted office location in the heart of Downtown Montreal, with the option to work from home (when applicable).
  • A diverse, supportive, and encouraging work environment: Our goal is to help our agents shine and succeed to their fullest potential.
  • Development opportunities: Through team meetings, one-on-one coaching sessions, and performance evaluations; we help you enhance your skills and become an expert in your role.

Submit an application now to start the hiring process started and see for yourself why working at VOXDATA is such a unique experience!

This advertiser has chosen not to accept applicants from your region.

Travel Agent

East Gwillimbury, Ontario $36000 - $100000 Y The Flight Korner Inc

Posted today

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Job Description

  • Work experience on GDS System *Sabre*
  • Fluency in both *English and Urdu* is mandatory for this role, with excellent communication skills required to effectively interact with diverse clientele.

Job Summary

We are seeking a motivated and enthusiastic Travel Agent to join our dynamic team. In this role, you will be responsible for assisting clients in planning and booking their travel arrangements, ensuring a seamless and enjoyable travel experience. You will leverage your sales skills and customer service expertise to provide personalized travel solutions that meet the unique needs of each client. Must have Work experience on GDS Sabre

Duties

  • Engage with clients to understand their travel preferences and requirements.
  • Research and recommend destinations, accommodations, transportation options, and activities.
  • Book flights, hotels, and other travel services on behalf of clients.
  • Provide exceptional customer service throughout the booking process and during the client's trip.
  • Stay updated on travel trends, regulations, and industry best practices to offer informed advice.
  • Handle any issues or changes that arise during the travel experience with professionalism and efficiency.
  • Maintain accurate records of client interactions and transactions.

Experience

  • Work experience on GDS System *Sabre*
  • Proven experience in sales or customer service is essential.
  • Previous hotel or hospitality experience is highly desirable.
  • Strong communication skills with the ability to build rapport with clients.
  • Excellent organizational skills and attention to detail.
  • A passion for travel and a desire to help others create memorable experiences. Join us in creating unforgettable journeys for our clients while advancing your career in the exciting world of travel

Job Types: Full-time, Permanent

Pay: $36,000.00-$100,000.52 per year

Work Location: In person

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